1. Introduction

Welcome to Nioan The Healer’s Online Store. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

These Terms are designed to ensure a safe, transparent, and reliable shopping experience for all our customers.

2. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page and will become effective immediately upon publication. Your continued use of our website after such updates constitutes your acceptance of the revised Terms.

3. Eligibility

By using our website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. By placing an order, you confirm that you are legally capable of entering into a binding agreement.

4. Products and Availability

All products displayed on our website are subject to availability. While we make every effort to provide accurate product descriptions, images, and pricing, minor variations may occur. We reserve the right to modify, discontinue, or update any product without prior notice.

5. Ordering Process

When you place an order through our website, you are making an offer to purchase our products. After your order is placed, you will receive an order confirmation email. This confirmation only acknowledges receipt of your order and does not guarantee acceptance. Your order is considered accepted once it has been processed and dispatched.

6. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) and are subject to change without prior notice. Payment must be completed at the time of placing the order. We use secure third-party payment gateways to process transactions and accept major debit cards, credit cards, UPI, net banking, and other supported digital payment methods.

7. Shipping and Delivery

We strive to dispatch and deliver orders within the estimated timelines. Delivery schedules may vary depending on your location and courier partner availability. While we make every effort to ensure timely delivery, we are not responsible for delays caused by unforeseen circumstances beyond our control.

8. Returns and Refunds

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible. Returns and refund requests will be processed according to our Returns and Refund Policy. We reserve the right to approve or reject requests based on the conditions outlined in our policy.

9. User Conduct

While using our website, you agree not to:

• Provide false or misleading information.
• Engage in fraudulent or unlawful activities.
• Upload or transmit harmful software, viruses, or malicious code.
• Disrupt the operation, security, or functionality of the website.
• Use the website in any manner that may affect other users’ experience.

10. Account and Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately if you believe your account has been accessed without authorization. We are not responsible for losses resulting from unauthorized use of your account due to your failure to safeguard your credentials.

11. Intellectual Property

All content available on this website, including text, graphics, logos, product images, designs, icons, and other materials, is the property of Nioan The Healer unless otherwise stated. You may not copy, reproduce, modify, distribute, or use any content without our prior written permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Nioan The Healer shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our maximum liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Nioan The Healer, its directors, employees, affiliates, and partners from any claims, damages, liabilities, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any rights of another person or entity.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website or these Terms shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: nioanthehealer@gmail.com
• Phone: +91 73873 11178
• Address: Bavdhan, Pune, Maharashtra, India.